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Frequently Asked Questions:
Why does the VeSync app constantly show as disconnected? The scale powers off 20 seconds after displaying your body indexes to save power, showing as "disconnected." To reconnect, simply turn the scale back on and open the app.
How can multiple users use the same scale? There are two ways: 1. Multiple Users with Separate VeSync Accounts: Only 5 VeSync accounts can pair with the smart scale at a time. 2. Multiple Users with a Shared VeSync Account: Users can create multiple user profiles within their account, allowing all users to log in to the same account on their own smartphones without needing others to log out.
How do I update the firmware? Follow these steps: 1. Turn on your phone's Bluetooth. 2. Power on the scale. 3. Open the app and click on the scale picture to go to the device page. Wait a few seconds for Bluetooth connection - indicated by a blue Bluetooth icon on the screen. 4. Follow the in-app firmware update instructions. Do not let the scale's display turn off during connection or updating.
Operating System: iOS® 12.0+ or Android™ 6.0+ Note: 1. The iPhone and Apple Watch in the image are not included. 2. Only body weight can be synced to MyFitnessPal. 3. Consult a healthcare professional before using the smart scale if pregnant or using medical electronic equipment like a pacemaker. FSA / HSA eligible
Immersive App Experience: The free VeSync app syncs information with Apple Health, Google Fit, FitBit, MyFitnessPal, and Samsung Health. Set goals, record exercise and food calories, and track progress with data graphs. VeSync ensures your personal information is not shared with third parties.
Smart Fun Interactive Display: The colorful TFT screen allows you to track progress with fun, customized, and interactive messages without needing your phone. Measurements automatically sync to the VeSync app via WiFi.
Just Ask Alexa: Enable hands-free voice control with Alexa to inquire about weight loss progress this month.
Full Biometric Analysis: The Smart Apex scale offers 14 biometric measurements including weight, BMI, body fat, heart rate, and more to provide a comprehensive view of your health.
Consistent Accuracy: Upgraded with ITO-coating for precise results, the Apex scale guides your feet to ensure accurate measurements every time.
First-Rate Quality: Choose Etekcity for innovative, high-performing products - especially body weight scales in the US. ([Source: Stackline/Retail Intelligence, U.S. Amazon Data Market Share)
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | ‎11.8 x 11.8 x 1.1 inches; 4.28 Pounds | ||||
item_model_number | ‎EFS-A591S-KUS | ||||
batteries | ‎1 Lithium Ion batteries required. (included) | ||||
date_first_available | ‎November 13, 2021 | ||||
manufacturer | ‎Etekcity | ||||
country_of_origin | ‎China | ||||
best_sellers_rank | #72 in Health & Household (See Top 100 in Health & Household) #1 in Digital Bathroom Scales | ||||
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